Terms of service.

 

I Charmaine Newmark, founder of Ecomumma and the Camden Wellness Expo, understand that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits our site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law. 

This Policy applies to our use of any and all data collected by us in relation to your use of our Site. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

DEFINITIONS:

“Account” means an account required to access and/or use certain areas and features of Our Site; 

“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12, below; 

“Australian and EU Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and Privacy Act 1988 (Privacy Act) and Australian Privacy Principles (APPs); 

“I/Me/We/Us/Our” means Charmaine Newmark, trading as Ecomumma, registered in Australia, whose registered address is Shop 16, 1 Raintree Parade, Mount Annan 2567 NSW.

WHAT WE COLLECT:

Information That Is Provided to Us Directly By You. Examples include: 

Shared Public Content: 

Our Sites may permit you to publicly interact with us and other users, share content, post Comments, and ask or answer questions. Such shared content may be publicly viewable by others depending on where it is posted. If such information is shared on a third-party platform, such as a social media site, the collection, use, and sharing of your data will also be subject to the privacy policies and related agreements of that third party. 

Quizzes, Forms, and Surveys: 

We may offer you the opportunity to complete a quiz, form, survey, provide feedback, either through our Sites or a third-party platform. If you participate, we will collect and store the data you provide us as part of your participation, such as your name and email address and any other requested feedback and any other relevant information. If you submit this information via a third- party platform, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party. 

User Account Data: 

When you purchase or are given access to one of our products or programs, you may be required to create a User Account and provide information like your email address and password. We collect data regarding which products you have access to, how much you paid for those products or services, the first date you signed into your User Account, the number of times you’ve signed into your User Account, the date of your last activity in your User Account and which lessons you’ve completed. 

Payment Data: 

If you purchase a Company product or service, we collect certain data about your purchase as necessary to process your request. You must provide certain payment and billing data directly to our third-party payment processing partners, including your name, credit card number, security code, expiration date, billing address, and post code. 

Email Information: 

If you choose to receive email notifications from us, we collect your name and email address so that we can send you email communications about the requested information, products, and services. 

Customer Support Information: 

If you contact us (via email, phone, text, messaging platform, or through our social media channels), we may collect and store your name, email address, telephone number, the content of your message, information about your business and any other data you provide. Some Site transactions may require us to telephone or text the customer. We may contact you by telephone only in direct relation to your case if required or very occasional promotions that we believe will be of interest to you. 

Information That Is Collected Automatically Via Tracking Technologies: When you visit or access the Site, including our email communications, we use cookies, pixels, web beacons, tags, and other tracking technologies to collect information about your engagement, as well as your browsing and purchasing behaviour. These tracking technologies include: 

We use these tracking technologies to deliver, measure, and improve our Site – whether accessed through a browser or a mobile device – in various ways. In particular, these technologies help make our Site easier to use, navigate and share, let us customise our Site to your interests; better understand you and how to deliver the best experience; present advertising based better tailored to your behaviour on our Site; render better customer service, and compile anonymous, aggregated information that allow us to better understand our customers and visitors. 

HOW WE USE YOUR INFORMATION:

We use collected information in a number of ways, including to product and service order fulfilment, communicating about our products, services and offerings, processing responses to quizzes, forms and surveys, customer service, marketing and sales (including lead generation, market research, marketing of linked business Camden Wellness Expo, managing advertising and marketing campaigns); optimising business operations. 

WHO WE SHARE YOUR INFORMATION WITH:

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. We take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. 

CHILDREN 

We only offer our Services to Users over 18 years of age. We do not intentionally or knowingly collect Personal Data from anyone under the age of 18. 

If you are a parent or guardian of a child under 18 and believe they disclosed Personal Data to us, please contact us immediately at bewell@ecomumma.com. 

Contacting us

Ecomumma welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Wednesday to Saturday.

Call: 0401 253 089

E-mail: bewell@ecomumma.com